Campaign Terms and Conditions

1. Program description: This is to update customers on open support tickets.
2. Frequency: Message frequency varies depending on the type of support ticket that is open.
3. Opt-out: You can opt-out of this SMS campaign at any time by texting "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have unsubscribed. After this, you will no longer receive SMS messages from us
4. Help: If you are experiencing issues with messaging, reply with the keyword “HELP” for more assistance or email us at help@trellismsp.com.
5. Interruption: Carriers are not liable for delayed or undelivered messages

6. Cost: As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Campaign Privacy Policy

1. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. Privacy: If you have any questions regarding privacy, please contact us directly at help@trellismsp.com for a copy of our privacy policy.