• Email Help

  • Email Billing

  • Remote Support

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Simplified IT Management and Support

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What makes us different?

Trellis MSP is a partnership of Technicians and Administrators looking to redefine the IT support standard. Our goal is to provide local businesses with personal, fair, and cutting edge IT support. We don't believe in frequent monthly contract increases, or automated replies. We want our customers to appreciate us and our time as much as we appreciate them.

So how does this work?

In an effort to keep things as transparent as possible we exclusively offer flat rate contracts. No account managers or salesmen. This means you always know what your bill will be. No surprises, just support when you need it and the piece of mind that we have your business covered 24/7.

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The Specifics:

What's Included?

Antivirus & Protection

  • Protects against the latest security threats, including fileless threats
  • Reduces your exposure to cyberattacks with endpoint hardening
  • Helps boost productivity and keeps employees safe with cloud-enabled controls
  • Protects endpoints without impacting on performance

Compliant Backup

  • Completely HIPAA Compliant
  • Unlimited Storage
  • No file exceptions or limitations.
  • Microsoft SQL Server, Microsoft Hyper-V, Microsoft Exchange, Windows Server System State, MySQL, MongoDB, Files & Folders
  • Disk Image direct to cloud

IT Monitoring & Automation

  • 24/7 endpoint monitoring
  • Automated proactive repairs
  • Managed Updates and Patches
  • Custom scripts and maintenance to suite customer environment.

Network Administration

  • Managed Firewall administration
  • Enterprise switching, routing, & wireless
  • Server, NAS, & endpoint hardware
  • Hardware Logging and reporting

Unlimited Support

  • Standard 9-5 & Afterhours.
  • Unlimited support calls
  • Remote & onsite.

...& More

One of our keys to success is offering a hand when needed. Our clients rest assured that we will always share our recommendations or step outside our standard scope of work to ensure success. 

Interested In Advanced Cybersecurity?

Endpoint Protection, Detection and Response

Our cybersecurity solution for laptops, computers and servers that combines the widest range of endpoint protection (EPP) technologies with EDR capabilities. It protects users from advanced threats, APTs, zero day malware, ransomware, phishing, rootkits, in-memory exploits and malware-less attacks, and also provides IDS, firewall, device control, and URL & content filtering capabilities. Our EPDR solution uniquely automates the prevention, detection, containment, and response actions for ultimate security.

EDR

EDR for continuous monitoring that prevents the execution of unknown processes.

Automation

Automatic detection and response for targeted attacks and in-memory exploits.

Zero-Trust

Our AI system automatically classifies 99.98% of all running processes with the remaining percentage manually classified by our cybersecurity experts.

IOA

Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.

Protection

Endpoint protection capabilities such as URL filtering, device control and managed firewall.

Threat Hunting

Proactively search for patterns of anomalous behavior not previously identified on the network. Reduce the MTTD and MTTR (Mean Time To Detect and Mean Time To Respond).

+ Tb
Data Secured
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Custom Scripts
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Networks
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Endpoints Protected

You might have read the term "MSP" and wondered what it means. The abbreviation stands for "managed service provider."

Trellis MSP offers management, maintenance, and support on a proactive basis

Looking for a VOIP Solution?

Trellis MSP has partnered with Star2Star Communications to offer industry leading VOIP hardware and services.

Continuous Monitoring Of All Systems

24-Hour Network Operations Center (NOC) Support

Free Next Business Day Parts Replacement

Redundant Data Centers

Best Path Call Routing

Two-Way Traffic Shaping

All managed and supported locally by us. Talk to us today to learn more!

Contact Us Today!

For emergencies please Use the help contact information provided in your contract.